Warranty Policy

Thank you for choosing CRAVOT. We are committed to providing you with quality products and exceptional service. This Limited Warranty Policy outlines the terms and conditions of our warranty support, including considerations for varying state laws in the United States and important disclaimers.

1. Warranty Period

Each of our products is backed by a Limited 1-year Warranty. The duration of the warranty varies based on the product category and manufacturing standards. Specific warranty details for your product can be found in the product manual or on our website.

This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase to validate your warranty claim.

2. Exclusions from Warranty

This warranty does not cover damages resulting from improper use, accidents, unauthorized repair or modifications, or normal wear and tear.

Products outside of the warranty period or damages not covered under this warranty can be repaired at a reasonable cost if applicable (Determined by CRAVOT).

3. Claiming Warranty Service

To claim warranty service, please contact our customer service with your proof of purchase and a description of the issue.

Our customer service team will guide you through the warranty process and provide necessary support.

4. Repair/Replacement Policy

Qualifying products that are damaged due to non-human factors will be repaired or replaced free of charge within the warranty period. Replacement products or parts may be new or refurbished but will function like new.

We strive to ensure that the repair or replacement process is quick and seamless.

5. Return Policy

Not satisfied? No problem! You can return your purchase within 30 days of the receipt. Just keep it in good shape and in its original packaging. Buyers cover shipping for non-quality related returns. After 30 days, CRAVOT will decide on return eligibility. We're here to make your CRAVOT experience great!

6. State Law Considerations

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

7. Disclaimer of Liability

It is crucial to follow the instructions provided in the product manual for proper use. CRAVOT is not responsible for any damages or losses resulting from improper operation or handling of the product.

This disclaimer of liability includes but is not limited to personal injury, damage to property, or any other losses incurred due to non-compliance with the provided instructions.

8. Customer Support

Our customer support team is always ready to assist with any questions or concerns regarding our products or services.

Email: support@cravot.com

Please contact us through our provided contact methods, and we will be more than happy to serve you.

Thank you for your support and trust in CRAVOT. We are committed to delivering high-quality products and ensuring your satisfaction with our services.