We ordered this rack before leaving our house for a cross-country trip with our Freesky e-bikes and had it delivered to our destination in SoCal. When we arrived, it was there waiting for us, 2 days ahead of time, even!
The assembly was a snap using basic tools and took about 20 minutes. The rack IS heavy, though, but in this case, it's a good thing because it's just made from durable materials. However, I did need my husband's help to install it on our truck due to the weight.
Loading the bikes is a breeze using the included ramp, and I love that the ramp stores right on the rack instead of having to stash it somewhere in the truck. That's an especially nice feature if you load up muddy bikes!
Overall, loading/unloading the e-bikes is easy, securing them is intuitive, and everything is rock solid on the road. I'm super happy with this rack, and I'm glad we got it! SOOO much easier than getting our heavy e-bikes into the back of the truck!
I'm satisfied enough with the quality and design of this rack, so I'm going to explore other offerings from Cravot!