Could not be happier with the rack. Purchased for two xpeak lectric brand e-bikes. Assembly was easy and instructions good except for wrench sizes used. I used a milk crate to help align and facilitate install onto the vehicle hitch. Once mounted and tightened the carrier is rock solid. The bindings and brackets attaching the bikes never gave way or loosened. The first usage was on a 1400 mile trip. Never once had to retighten anything. The included orange straps around the tires is a secondary precaution and reassurance. The build on this 300# rated rack is stout and welds seem strong.. the bad: the shipping program needs to give a more precise timeliness or expedited measure of shipping. My trip was delayed by one day. USPS the only choice available through this company for shipping is inept and product circled the entire region for two extra days before being delivered. Cravot need an alternative shipping partner.
Solid tack. I questioned this model or the tilt back one. I chose this with the attachable ramp. After use I realize that ramp makes no difference, it is easy to just lift one end at a time and set in the rack.
After few videos and research, we got this Rack, the shipping was fast, arming the Rack was easy, easy to install, I like the pin they include for the hitch, I tested and I didn't see any bouncing, highly recommend this Rack!!!!